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Popular Gift Certification FAQs

Why should I give a gift certificate?

A Gift Certificate is a good choice that allows friends, family or colleagues to choose their gift. With a Gift Certificate, the recipient can go online and browse our vast array of gifts and and choose one that is most meaningful to them.

 

How do I teach my children about philanthropy using a Get Better Gift?

Purchase a Gift Certificate for your child, then allow them to actively participate in choosing the gifts that will help the children at SickKids and their families. Explain to them how giving to others in need is a selfless and rewarding act – helping to teach them a priceless lesson about philanthropy they’ll remember throughout their lives.

 

How do I redeem my gift certificate? 

To redeem your Gift Certificate, simply go online and browse through our gift catalogue. Once you’ve chosen the item(s) you would like to redeem, simply add them to the shopping cart. When you have completed your selections, continue with your checkout and enter your Gift Certificate Code in the field provided. The system will deduct the value of your Gift Certificate from your total when checking out. If you are having difficulties with your Gift Certificate Code, please call us at 1-855-813-4244 or 416-813-3240 for assistance.


 What if I don’t use the full value of my gift certificate? 

You may use your Gift Certificate more than once. If there is a remaining balance you can use it for future gifts.

 

What happens if I would like to choose something that has a higher price than the amount of my gift certificate?

You can choose something of a higher value by adding the item to your cart. When it comes time to check out, enter your Gift Certificate Code in the field provided. The system will then calculate the outstanding amount which you can simply charge to a credit card.

 

What should I do if my gift certificate code is not working?

Please call us at 1-855-813-4244 or 416-813-3240 for assistance.

 

How do I send the recipient their Gift Certificate?

You will receive an email with a downloadable version of your Gift Certificate immediately after purchase. Upon receiving the email, you can  personalize and forward  the email on to the recipient.  You can also download, print and personalize the Gift Certificate and then give it to the recipient. Gift Certificates do not come with Greeting Cards.

 

Will I still get a tax receipt if I give a gift certificate?

Yes! All Get Better Gifts, including Gift Certificates are donations to SickKids Foundation and are eligible for a tax receipt.

 

Do gift certificates expire?

No. All Get Better Gifts, and Gift Certificates, do not have an expiry date.

 

How do I send the recipient their Gift Certificate?

Greeting cards are not available for Gift Certificates. You will receive an email with a downloadable version of your Gift Certificate immediately after purchase. Simply download, print and personalize the Gift Certificate to give to your recipient. If you wish to email the gift certificate, you can copy and paste the URL into an email or simply forward and edit the email.